Case Study: OUCU Financial achieves 98% intranet adoption with Intranet Connections

OUCU Financial achieves 98% monthly intranet software adoption rate

OUCU Financial, a state‑chartered university credit union in Ohio, struggled with fragmented communication and no single source of truth across departments. After evaluating options, OUCU selected Intranet Connections’ intranet software for its customizability and built‑in knowledge base to centralize information and improve interdepartmental communication.

Using Intranet Connections, OUCU launched a tailored intranet with department sites, a homepage, active newsfeeds, a robust knowledge base, and forms/workflows; within a few months they achieved and have maintained a consistent 98% monthly employee adoption. The platform’s knowledge base saves an estimated 5–10 staff hours per week, PDF forms were replaced by quick intranet forms (often built in about five minutes) that automate workflows, and Intranet Connections’ analytics let the team track engagement and target adoption improvements.

OUCU Financial

Curtis Lewis

Project Coordinator and IT Administration Specialist