Case Study: OE Federal Credit Union achieves a 9.5% increase in internal communication read rates with Intranet Connections' Push extension

OE Federal Credit Union achieves a 9.5% increase in internal communication read rates

OE Federal Credit Union, America’s largest labor union–based credit union with 200 employees spread across the U.S., faced a challenge getting the right internal messages to the right people and had no reliable way to know if employees were reading email communications. OE Federal had used Intranet Connections’ intranet since 2016 but needed a more effective push communication tool to improve engagement and measurement.

Intranet Connections implemented its Push communications extension — a multi-channel messaging tool with robust analytics, scheduling, and audience segmentation — enabling OE Federal to target the right groups at the right times and track delivery, actions, and response times. As a result, OE Federal saw a 9.5% increase in internal communication email read rates and gained actionable data to optimize timing, reduce noise, and improve overall employee engagement.

OE Federal Credit Union

Kristofer Stamp

Communications Manager