Case Study: Northwoodcare achieves streamlined staff communication and centralized information access with Intranet Connections

Northwoodcare - Customer Case Study

Northwoodcare, Eastern Canada’s largest not-for-profit senior care organization with over 6,000 clients, 1,400 employees and 500 volunteers across 8 offices spanning 200+ km, needed a better way to communicate across locations, archive information, and reduce reliance on email. After evaluating options, they selected Intranet Connections’ intranet/extranet software for its scalability, customization, role-based security and one‑time licensing.

Intranet Connections implemented a configurable intranet with user-defined portals, the What’s New box, alerts/subscriptions and built‑in apps like Employee Directory, Search and Job Postings, plus broad content authoring rights and extranet access for remote staff. The result is a single, up‑to‑date information hub used across all locations—Northwoodcare now relies on the intranet as the primary source for employee contact info (replacing hard‑copy phone lists), improved document sharing and remote connectivity, with ongoing training and kiosk rollouts to boost daily engagement.

Northwoodcare

Dan MacDonald

Northwoodcare