Case Study: North Dakota State Auditor's Office achieves thriving employee engagement during COVID-19 with Intranet Connections

How North Dakota’s State Auditor’s office culture thrives during COVID-19

The North Dakota State Auditor's Office faced the abrupt shift to 100% remote work during the COVID‑19 lockdown and needed to preserve its close‑knit office culture and keep employees engaged. To address this, the office adopted Intranet Connections’ intranet platform, The Hub, to centralize communications and maintain human connection across a fully distributed team.

Using Intranet Connections’ The Hub, Deputy State Auditor Brianna Ludwig implemented human‑first communications — celebration posts, daily jokes, recipe shares, “getting to know you” prompts, management blogs and weekly polls — and replaced all‑staff emails with the intranet as the single source of truth. The result was sustained morale and stronger virtual connectedness: staff engagement increased through regular interaction, leadership gained timely feedback via polls to inform return‑to‑work planning, and the Hub became the organization’s primary communication channel.

North Dakota State Auditor's Office

Brianna Ludwig

Director of Communications