Case Study: Westminster Canterbury achieves simplified intranet administration and 50% less paper with Intranet Connections (IC Source)

From It Program to Overall Corporate Strategy

Westminster Canterbury began with a SharePoint intranet that proved hard to brand, maintain and update without costly third‑party help, leaving IT overwhelmed. In 2011 IT Manager Robert Mann replaced it with IC Source — the intranet software from Intranet Connections — seeking a simple, user‑friendly platform that non‑IT staff could administer.

Intranet Connections migrated Westminster Canterbury to IC Source with fast vendor support, enabling departments to manage their own sites, HR to run onboarding and a visual employee directory, and the launch of tools like a Learning Calendar and an online newsletter. The switch drove measurable gains: intranet adoption rose by more than 50%, paper printing for the newsletter fell by 50% (saving thousands), Mann estimates at least 100 hours saved annually for IT, and the platform has had zero downtime — all credited to Intranet Connections’ product and support.

Westminster Canterbury

Robert Mann

IT Manager