Case Study: Ephrata National Bank achieves streamlined operations and compliance with Intranet Connections

Bank Intranets Do Better Business

Ephrata National Bank, based in Ephrata, PA, faced the common banking challenges of scaling intranet services across branches while improving teller self-sufficiency, streamlining onboarding and site delegation, and meeting strict compliance needs such as BSA reporting and secure Board communications. To address these needs they use Intranet Connections’ intranet software (their internal “Buzz”) to centralize information and workflows.

Intranet Connections implemented its platform — including the Application Builder and Form Builder — to create solutions like a BSA alert form with staged approval workflows and audit-ready storage, compliance checklists, system‑status reporting, KYC forms, and a secure tablet-access Board site. The result for Ephrata National Bank has been more efficient, self-sufficient frontline staff, centralized and auditable regulatory reporting, easier site management as branches are added, and a more secure, streamlined way for leaders to share and approve information — all delivered via Intranet Connections’ intranet tools.

Ephrata National Bank