Case Study: Centranz boosts sales success with WorkfloPlus by Intoware

Centranz bolsters sales success thanks to WorkfloPlus by Intoware

Centranz, a leading drivetrain component remanufacturer, faced a challenge with its inefficient and inconsistent process for reporting component failures to customers. Their manual method, which relied on handwritten notes, separate phone calls, and emailed photos, was cumbersome and lacked professionalism. To address this, they turned to Intoware and implemented its WorkfloPlus digital workflow software.

The solution from Intoware streamlined the entire failure analysis process. Centranz now uses WorkfloPlus to compile detailed reports with images and descriptions into a single, shareable file. This has led to a 60% increase in completed reports and has been instrumental in helping the sales team consistently surpass its quarterly goals since implementation.

Centranz

David Crowther

Sales Representative