Case Study: Wade & Wade achieves smoother conveyancing operations with InTouch Conveyancing Software

Wade & Wade cuts progress-chasing calls with InTouch

Wade & Wade, a law firm, faced challenges with its previous case management system, including poor support, unresolved bugs, and weak reporting. Seeking better integrations and reliable support, the firm chose InTouch Conveyancing Software from vendor InTouch, largely for its Stakeholder Portal feature.

The solution implemented by InTouch included the Stakeholder Portal for client communication and a guided implementation process with hands-on support. This resulted in reduced progress-chasing calls, better reporting, and smoother operations through key integrations. The vendor InTouch provided responsive support and customizable workflows, leading to higher user adoption and improved efficiency across the firm.

Wade & Wade