Case Study: Parslow Jersey improves client communication and reduces transaction stress with InTouch Conveyancing Software

Parslow Jersey speeds property transaction updates with InTouch

Parslows Jersey Lawyers, a firm focused on providing clear communication and reliable processes for its clients, sought a case management system to improve the day-to-day experience for both clients and staff. Their challenge was to turn property transactions into a clearer, less stressful experience while keeping the team working in a single, secure place. They chose the InTouch conveyancing software from vendor InTouch to achieve this.

The solution implemented by InTouch provided automated email updates and a secure client portal for immediate document access and progress tracking. This gave clients always-on visibility into their transactions, reducing unknowns and back-and-forth calls. As a result, Parslows significantly lowered client stress and provided an educational journey through the property process. The firm achieved a smooth rollout and stated they would have no hesitation in recommending the InTouch system to other firms.

Parslow Jersey