Case Study: Bird & Co Solicitors achieves faster quote-to-completion workflows with InTouch Conveyancing Software

Bird & Co Solicitors - Customer Case Study

Bird & Co Solicitors, a UK-based law firm providing national conveyancing services, sought to scale its operations and manage a high volume of client enquiries more efficiently across multiple offices. Their challenge was to find a streamlined, cost-effective system to handle quotes, client communication, and case management. They turned to InTouch Conveyancing Software for its all-in-one solution.

InTouch provided an embedded quote calculator for their website, a CRM for lead tracking, and automated client and stakeholder portals. This solution delivered outstanding results for Bird & Co, including the ability to manage over 20 daily enquiries with consistent follow-ups and significantly reduced progress-chasing calls. The implementation by InTouch enabled faster client onboarding through instant online pricing and provided clear conversion reporting to effectively manage the firm's pipeline.

Bird & Co Solicitors