Case Study: Riverway Dental Reduces Appointment Call Pressure with Intiveo

Riverway Dental reduces 35–40 daily appointment calls with Intiveo

Riverway Dental, a busy dental office, faced the significant challenge of spending a large portion of each day manually calling 35-40 patients to confirm appointments. Seeking to improve their appointment management and patient communication, they discovered the intiveo service, which was highly recommended by other dental professionals.

By implementing intiveo, the practice automated its reminder process and gained a convenient two-way chat feature. This solution seamlessly integrated with their existing Axium system. The results were remarkable, completely eliminating the need for daily confirmation calls and significantly reducing phone calls. This dramatically improved staff efficiency, reduced pressure, and led to more balanced workloads and better patient interactions.

Riverway Dental