Case Study: Pediatric Dental Group saves 1.5 hours a day with Intiveo

Pediatric Dental Group - Customer Case Study

Pediatric Dental Group, a multi-location pediatric dental practice in Vancouver, Canada, used Intiveo alongside its practice management solution, Tracker. The team needed a more user-friendly patient communication tool and was spending a lot of time manually confirming appointments, which created unnecessary workload for staff.

With Intiveo, Pediatric Dental Group automated appointment confirmations, sent pre- and post-procedure instructions through web forms, and used mass messaging for marketing updates, parking notices, and urgent alerts. The biggest measurable impact was saving about 1.5 hours per day on manual confirmations, helping the team streamline resources and communicate with patients faster and more efficiently.

Pediatric Dental Group

Amanda

Pediatric Reception Operations Manager