Case Study: Marcotte Dental Medicine boosts online reviews and saves time with Intiveo

Marcotte Dental Medicine - Customer Case Study

Marcotte Dental Medicine, a dental practice, was using Microsoft Outlook for manual patient communication, which was inefficient and time-consuming for their staff. Their goal was to find a tool to improve office efficiency and increase their number of online reviews. They implemented the Intiveo patient communication platform to address these challenges.

By using Intiveo, the practice automated its appointment reminders, confirmations, and review solicitation processes. The results were significant, including a 43% increase in online reviews and a tripling of time savings for staff. Intiveo enabled the practice to decrease operational costs and increase its appointment confirmation rate through streamlined, automated communication.

Marcotte Dental Medicine

Jessica

Office Manager