Case Study: Kitsilano Family Dental achieves 70% form completion and major time & cost savings with Intiveo Forms (Intiveo)

Kitsilano Family Dental - Customer Case Study

Kitsilano Family Dental, a Vancouver-based dental practice serving patients of all ages, struggled with low completion and high administrative burdens from emailing PDF intake forms that were difficult to fill and sign. To solve this, they began using Intiveo Forms from vendor Intiveo to allow patients to complete and digitally sign intake forms on any device.

Intiveo implemented its Intiveo Forms solution with templates, an intuitive drag-and-drop form builder, and a dedicated Enablement Manager for fast onboarding and support. As a result, Kitsilano Family Dental achieved a 70% form completion rate, significant time savings for staff, reduced operational and paper costs, and fewer follow-ups and in-office delays thanks to Intiveo’s digital workflow.

Kitsilano Family Dental

Ainslie

Patient Coordinator