Case Study: Dr. David Dodell achieves 85% recall success with Intiveo

Dr. David Dodell - Customer Case Study

Dr. David Dodell, an enterprise customer with 11 dental clinics, was struggling to communicate with patients manually, especially when it came to recalling overdue patients and filling open appointments. The team did not have enough time to call every patient, which made patient outreach slow and inefficient. Intiveo’s patient communication platform was introduced to help streamline these workflows.

With Intiveo, Dr. Dodell’s clinics automated recalls through email, text, and automated voice messages, replacing manual calling and voicemail follow-ups. The result was an 85% recall success rate, improved patient communication across all locations, and significant time savings for clinic teams.

Dr. David Dodell

Dr. David Dodell