Case Study: Dr. Carrie Terry Family Dentistry achieves 4 hours a day in time savings and fuller schedules with Intiveo

Dr. Carrie Terry Family Dentistry - Customer Case Study

Dr. Carrie Terry Family Dentistry faced inefficient, time-consuming manual communication (phone calls and emails) that hampered scheduling and patient outreach. To solve this, the practice adopted Intiveo's patient communication platform—using automated text reminders and recalls, customizable messaging, and online new-patient forms—to streamline workflows and improve the patient experience.

Intiveo’s implementation delivered measurable results: roughly 4 hours saved per day and a halving of the office manager’s administrative time, better appointment confirmations, fewer no-shows, and notably fuller schedules with fewer gaps. Matthew, the office manager, calls Intiveo “a huge time saver” that transformed the practice’s operations and patient engagement.

Dr. Carrie Terry Family Dentistry

Matthew

Office Manager