Case Study: Clinique Poirier Centre Dentaire achieves 60% increase in confirmations, 70% decrease in cancellations and up to 5 hours saved daily with Intiveo

Clinique Poirier Centre Dentaire - Customer Case Study

Clinique Poirier Centre Dentaire, a dental practice serving the Suroît region, faced excessive phone time managing confirmations, missed appointments and paperwork while using Dentitek’s built‑in tool. They engaged Intiveo to provide a communications solution — text and email appointment confirmations and reminders, form attachments and automated review requests — to reduce phone load and improve patient communication.

Intiveo’s software increased the confirmation rate by 60%, cut cancellations by 70%, saved up to 5 hours of staff time daily and generated about 50 additional positive reviews. The solution also streamlined follow‑ups and document delivery, allowing Clinique Poirier Centre Dentaire to redeploy secretaries more effectively and improve overall office efficiency.

Clinique Poirier Centre Dentaire