Case Study: Toledo Police Department achieves 83% faster scheduling and 90% less roster creation with InTime

Toledo Police Department reduces scheduling time by 83% with InTime

The Toledo Police Department, one of Ohio's largest municipal police agencies, faced significant operational inefficiencies due to its reliance on entirely paper-based scheduling. This manual process for time bank reconstruction, workers' comp calculations, and daily roster creation required six dedicated personnel and was highly error-prone. The vendor InTime provided a digital solution to replace this outdated system.

By implementing InTime's scheduling platform, the department achieved immediate and dramatic results. The solution reduced scheduling staff needs from six people to one, freeing five officers for operational duties, and delivered an 83% reduction in schedule management time. Furthermore, daily roster creation saw a 90% time reduction. Over 12 years, the Toledo Police Department continued to expand its use of InTime, adding overtime and mobile modules, and ultimately migrating to the cloud.

Toledo Police Department