Case Study: Tigard Police Department achieves 90% reduction in time spent scheduling with InTime

Tigard Police Department - Customer Case Study

Tigard Police Department struggled for years with slow, error-prone scheduling using multiple spreadsheets, paper request slips and bulletin-board postings, which created paper waste and limited accountability. To solve this, Tigard implemented InTime’s automated scheduling and Employee Self-Service tools to replace manual processes and centralize shift management.

InTime delivered a solution with live schedule adjustments, push notifications, an Employee Self-Service portal, audit trails and 85+ standard reports, eliminating paper inboxes and simplifying shift building. As a result, Tigard saw a 90% reduction in time spent scheduling, dramatically improved operational oversight and accountability, and saved countless hours previously spent calling, emailing and tracking requests.

Tigard Police Department

David Frisendahl

Lieutenant