Case Study: Seneca County Sheriff’s Office eliminates payroll errors and streamlines scheduling with InTime

Seneca County Sheriff’s Office eliminates payroll errors and cuts grievances ~70% with InTime

The Seneca County Sheriff's Office faced significant operational challenges due to its reliance on a manual, paper-based system for scheduling and payroll. This outdated process caused payroll delays, time bank inaccuracies, and frequent union grievances, costing the agency valuable administrative time and exposing it to financial liability. To address these issues, they turned to the vendor InTime for a workforce management solution.

InTime implemented its system across the agency's enforcement, corrections, and dispatch divisions. The results were immediate and impactful, including the elimination of payroll errors, a 70% reduction in grievances, and the correction of 1,400 hours of time bank discrepancies. The solution from InTime automated workflows, ensured contractual compliance, and provided staff with self-service access, streamlining the entire operation.

Seneca County Sheriff’s Office