Case Study: North Dakota Department of Corrections achieves 88% reduction in scheduling time and full staffing visibility with inTime

North Dakota Department of Corrections - Customer Case Study

The North Dakota Department of Corrections, the state’s largest prison system with 225 staff, struggled with antiquated paper processes for scheduling, timekeeping, and workforce management that hindered coverage oversight, tracking of historical schedules, and ensuring staff were qualified for posts — problems that were amplified during COVID-19 and periods of high sick leave. To modernize their operations they implemented InTime’s workforce scheduling and timekeeping solution.

InTime provided an intelligent scheduling platform with location/post and unit views, reporting, and training-based alerts to prevent unqualified assignments. The implementation delivered an 88% reduction in daily scheduling/timekeeping time, 100% visibility of scheduling history, changes and reasons, and 100% prevention of scheduling unqualified staff; tasks that once consumed three employees (25 hours/week) now take just a few clicks, improving oversight and staffing compliance.