Case Study: Boone County Sheriff's Department achieves streamlined scheduling and reduced officer fatigue with InTime

How the Boone County Sheriff’s Office improved scheduling oversight and became more proactive in making timely staffing decisions to best protect their community

The Boone County Sheriff's Department in Indianapolis, which manages patrol, investigations, corrections, courthouse, CSI, reserves and communications, struggled with fragmented, manual scheduling — relying on Excel, phone, email and paper — that produced poor communication, limited oversight and difficulty tracking officer fatigue. To address these issues they turned to InTime's workforce scheduling and management software.

Implemented in 2017, InTime gave the department mobile and desktop access to schedules, instant approval notifications, a unified view of all divisions and automated fatigue tracking/alerts. As a result, Boone County can build schedules weeks in advance, make timely staffing decisions, reduce departmental risk and liabilities, and improve scheduling efficiency and staff engagement thanks to InTime.

Boone County Sheriff's Department

Mike Beard

Major