Case Study: CM.com achieves continuous, transparent cybersecurity and stronger customer trust with Intigriti

How CM.com matches rapid business growth with improved cybersecurity through bug bounty programs

CM.com, a global leader in cloud software for conversational commerce, faced a security-reporting challenge: traditional penetration tests were episodic, inconsistent between testers, and didn’t provide the continuous, transparent assurance its clients required. To close that gap, CM.com turned to Intigriti and its bug bounty platform to supplement pentests with ongoing, crowd-sourced vulnerability discovery.

Using Intigriti’s private-then-public bug bounty programs, CM.com gained 24/7 testing by a large, traceable researcher community (Intigriti reports 50,000+ researchers and 400+ live programs) and benefited from Intigriti’s triage service to reduce duplicates and speed prioritization. The result was stronger customer trust, faster internal learning for developers, and a continuously evolving security posture across 37 countries—outcomes CM.com credits to its partnership with Intigriti.

CM.com

Sándor Incze

Chief Information Security Officer