Case Study: CarbonHelix reduces alert triage time with Intezer AI SOC

CarbonHelix cuts alert triage time by 90% with Intezer

CarbonHelix, a managed security services provider (MSSP), faced challenges with manual alert triage and time-intensive investigations. Their analysts were spending up to 45 minutes on a single incident, making it difficult to scale their operations efficiently. To address this, they turned to Intezer and implemented its AI SOC platform.

By adopting Intezer's AI SOC, CarbonHelix automated its alert triage and drastically reduced investigation time. The solution was deployed in just 15 minutes. In the first month alone, Intezer analyzed over 78,000 alerts, with only about 1% requiring escalation. Investigation times dropped from 45 minutes to under five minutes, enabling faster response times and providing a foundation for scalable growth.

CarbonHelix