Case Study: Laboratory Information Management System Service Provider achieves automated workflows, improved data accuracy and time and cost savings with Intetics

Laboratory Information Management System Service Provider - Customer Case Study

Laboratory Information Management System Service Provider engaged Intetics to modernize and simplify workflows for a large testing facility. The customer needed a ready LIMS-based solution that minimized development time and cost while addressing pain points like manual transcription, fragmented spreadsheets, role-based access, bi-directional notifications, and integrations with laboratory equipment and a CRM.

Intetics implemented and customized Bika LIMS as the base system, aligning it to the facility’s processes, integrating specific lab instruments and the CRM, installing on a secure server, and providing text and video training for rapid adoption. The Intetics-delivered solution enabled barcoded sample tracking, automated calculations and invoicing, eliminated manual data transcription, reduced QC checking, improved reporting and external data access — delivering faster, more accurate records, time and cost savings, and measurable productivity improvements for the customer.