Case Study: Brava LLC achieves real-time treatment tracking, improved customer satisfaction and revenue growth with Intetics' custom online platform

Intetics Delivered an Innovative Online Platform for Brava LLC

Brava LLC, a Florida-based company behind the Brava® non-surgical cosmetic body shaping system, needed an IT partner to build a quasi–real-time tracking solution for data from patient controller boxes, a comprehensive B2B/B2C website, and integrated CRM/support and CMS capabilities. After evaluating providers, Brava selected Intetics to handle development and delivery of the platform and associated services.

Intetics designed and implemented a complete online platform — including a server-side application, Client Private Area, BravaStorefront™, AskBrava™ helpdesk, instant messaging, and the DynamicContent™ CMS — plus an Administrator Control Panel to manage operations. The solution unified business processes and customer support, boosting satisfaction, lowering costs and driving revenue growth; the site now attracts 450,000 visitors annually, over 12,000 Brava units have been sold, and seven regional offices have been established — all delivered by Intetics.

Brava LLC

Murat Kuru

Chief Engineering/Information Officer