InterWorks
135 Case Studies
A InterWorks Case Study
The University of Arizona Foundation, which supports a major public research university, faced significant data trust and reporting challenges. Their data was unreliable due to poor communication between their Blackbaud database and Raiser's Edge software, and their reliance on disparate Excel reports made it impossible to gain timely fundraising insights. They engaged InterWorks for Tableau consulting and data engineering services to resolve these issues.
InterWorks implemented a holistic solution by first creating a centralized data lake and then developing optimized ETL processes and performance-focused "interest tables" for analysis in Tableau. This provided the Foundation with reliable reporting data and dramatically faster access to insights, empowering their own analysts. The work restored complete data trust, allowing staff to confidently drill down into specific metrics and records, which is crucial for their stewardship of the university's resources.