Case Study: Public Broadcasting Service unlocks faster, cleaner data analysis with InterWorks and Tableau

Public Broadcasting Service gains instant year-over-year insights with InterWorks

The Public Broadcasting Service (PBS) sought to analyze unique data collected from annual member station surveys using Tableau but faced the challenge of manually evaluating, formatting, and cleaning this data effectively. To overcome this, they engaged the vendor InterWorks for their expertise in data management and Tableau.

InterWorks implemented a custom ETL package to bring the survey data into a SQL Server database, making it suitable for Tableau reporting. This solution provided PBS with immediate access to years of previously unseen trends and data details. The new data environment delivered faster access and greater consistency, enabling PBS to perform efficient year-over-year analysis and strengthening their connection to their data and viewers.

Public Broadcasting Service