Case Study: Kansas Department of Transportation streamlines its website with InterWorks

Kansas Department of Transportation streamlines website content management with InterWorks

The Kansas Department of Transportation (KDOT) engaged InterWorks with the challenge of completely restructuring its website. The goal was to create an intuitive information source that allowed for quick and easy access to pertinent information for each user. KDOT requested that InterWorks dream big and present a blueprint for their ideal website.

InterWorks implemented a phased attack plan, beginning with a discovery phase that involved interviewing users and key staff to understand the necessary changes. The vendor developed a completely new content strategy, remapping how information was displayed and discovered. The result was that InterWorks furnished KDOT with blueprints for an ideal website, empowering internal users to manage substantial amounts of content with ease through a streamlined process and customized solutions.

Kansas Department of Transportation (KDOT)