Case Study: Fujifilm accelerates remote printer diagnostics with InterWorks

Fujifilm goes live in less than eight weeks with InterWorks

Fujifilm, a globally recognized leader in healthcare, materials and imaging, faced a challenge with its wide format printers. There was no easy way for its Acuity Ultra and Acuity Prime customers to record or access print data, and Fujifilm itself had little visibility into how the printers were being used. To enrich the customer experience and gather better analytics, they partnered with InterWorks for a holistic solution.

InterWorks implemented a complete analytics infrastructure using Snowflake, Tableau Cloud, and their own product, Curator. This solution streamlined Fujifilm's data pipeline and provided polished, modern dashboards for both internal and customer-facing insights. The entire project was completed in less than eight weeks, giving Fujifilm a secure, branded portal to deliver individualized print data to customers and unlocking new possibilities to better market their innovative printers.

Fujifilm