Case Study: Arby’s achieves data-driven BI governance and faster dashboard deployment with InterWorks

Arby’s - Customer Case Study

Arby’s Restaurant Group (ARG), the franchisor behind Arby’s, wanted to make its decision-making more data-driven, but its existing BI tools were too complex and limited rapid analysis. InterWorks helped ARB y’s evaluate Tableau as a flexible, user-friendly platform for connecting disparate data sources and building visual dashboards, using Tableau Desktop, Tableau Server, and InterWorks consulting services.

InterWorks implemented Tableau and later supported ARG with Power Tools: Deployment and Power Tools: Desktop to streamline workbook promotion, migrate data sources, improve governance, and audit workbook performance. The results were significant: a data source migration that would have taken hours or days was completed in about 45 minutes, and a complex dashboard load time dropped from more than two and a half minutes to 20–35 seconds, enabling Arby’s to deliver secure dashboards faster and make better real-time business decisions.

Arby’s

Karl Riddett

Manager of Business Intelligence & Analytics