Case Study: Region of Waterloo saves 1.2K labor hours and achieves 200% ROI with interviewstream

Region Of Waterloo - Customer Case Study

Region of Waterloo, a regional municipality in Southern Ontario with 3,300 employees, was spending more than 1,800 hours a year—about one FTE—scheduling recruitment events and interviews. The back-and-forth email process was time-consuming and taxing on hiring resources, especially as they often interviewed three to five candidates per vacancy and held multiple recruitment rounds.

Using interviewstream’s digital interviewing platform, Region of Waterloo streamlined interview scheduling and reduced the need for repeated email exchanges. The result was 1.2K labor hours saved per year and a 200% return on investment, with interview coordination often reduced to a single email.

Region of Waterloo

Sheila McIntosh

Manager of Talent Acquisition