Case Study: Large Software and Information Technology Company achieves actionable time visibility and company-wide respect with Intervals

Large Software and Information Technology Company - Customer Case Study

Jennifer is a quality assurance manager at a large enterprise software and IT company whose team was buried in meetings, admin tasks, testing and constant questions from management about how time was spent. Without reliable time tracking they often couldn’t answer why resources were needed or how long work really took, making planning and staffing decisions difficult.

After adopting Intervals, Jennifer gained intuitive, flexible time tracking and powerful reporting that clearly shows where hours go—testing, meetings, lab maintenance, documentation—and lets her plan projects and staffing realistically. The result is faster, data-driven answers for executives, greater team knowledge and credibility across the company, and a more empowered, efficient QA organization.