Case Study: Hök Nik (website & graphic design agency) achieves accurate time tracking and billing with Intervals

Hök Nik - Customer Case Study

Hök Nik is an integrated digital agency in Edmonton, Alberta, with a 17‑year history offering web, print and multimedia services across multiple teams and projects. As their work grew more complex, their rudimentary in‑house time and task app began to fail, forcing a decision to either rebuild or move to the cloud — a step they hesitated to take because of concerns about data security and redundancy.

They chose Intervals’ SaaS project management, which let them track diverse project types and both billable and non‑billable staff through modular reporting. Intervals’ stability and clear reports eased their cloud concerns and delivered more accurate time tracking and billing, greater visibility into overlooked time, and a refined, repeatable workflow for the creative team.

Hök Nik

Jeff Day

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