Case Study: Vanee Foods reduces customer complaints with Intertek Alchemy

Vanee Foods Company - Customer Case Study

Vanee Foods Company, a manufacturer of canned entrees, gravies, sauces, soups, and dry mixes, needed to strengthen its food safety program while improving BRC certification scores as the company expanded. To support frontline workers with consistent, relevant training, Vanee turned to Intertek Alchemy’s food safety and quality training solutions.

Intertek Alchemy implemented interactive, frontline-focused training with gamification, electronic recordkeeping, and custom courses through Alchemy Creator to help Vanee reinforce safety, HACCP, allergen, and GMP expectations. The result was a 36% reduction in customer complaints, zero HACCP deviations, zero foodborne illness outbreaks, zero allergen testing defects, and an “A” rating on BRC audits.

Vanee Foods Company

Jack Ridge

Director of Food Safety