Case Study: United Family Healthcare achieves integrated, patient-centric care with InterSystems TrakCare

United Family Healthcare achieves HIMSS Stage 6 with InterSystems TrakCare

United Family Healthcare (UFH), the largest US-headquartered healthcare organization in China, faced the challenge of combining the best of Western medical IT with a family-style care model. They needed to move from a paper-based, fragmented system to consistent, integrated healthcare management across their growing consortium of hospitals and clinics. To achieve this, they turned to vendor InterSystems and implemented the InterSystems TrakCare unified healthcare information system.

The solution from InterSystems, TrakCare, aggregated all patient data into a single system, providing a unified EMR and a complete view of each patient for caregivers. This enabled UFH to transform its operations, improving patient safety, streamlining workflows, and enhancing communication. The results included Beijing United Family Hospital achieving HIMSS Stage 6 certification, making it both JCI and HIMSS certified. Furthermore, InterSystems TrakCare empowered UFH with data insights for population health management, allowing for proactive care delivery plans, chronic disease management, and personalized health services, ultimately advancing their patient-centric goals.

United Family Healthcare