Case Study: Trust achieves 40% higher engagement with at-risk community members with InterSystems IRIS for Health

Trust improves engagement by 40% with InterSystems

Trust (formerly Harmony Health) is a developer of collaboration and engagement software that faced the challenge of connecting more people in underserved communities with the healthcare and social services they need. To eliminate the problem of individuals falling through the cracks, they leveraged the InterSystems IRIS for Health data platform.

The solution implemented by InterSystems empowered local community workers with a trusted messaging app, supported by a sophisticated backend for analytics and AI. This approach resulted in 35% to 40% higher engagement with at-risk community members, improving the health and well-being of 1.8 million people in California and allowing Trust to expand to other states.