Case Study: Valle d’Aosta achieves region-wide Electronic Patient Record and improved care access with InterSystems TrakCare

TrakCare Brings Electronic Patient Record to Residents in the Mountains of Italy

The Health Authority of Valle d’Aosta serves about 118,000 residents across 74 mountain towns, operating two hospitals and a clinic from a region where steep terrain and long travel times make access to care difficult. Fragmented legacy systems and hard-to-reach patients led to scheduling problems, missed appointments, and limited information flow between local general practitioners and hospital specialists.

The Authority deployed the web-based InterSystems TrakCare platform, using its built-in Ensemble integration to connect legacy systems into a single Electronic Patient Record and shared Caché database without a “rip-and-replace” overhaul. The rollout improved registration, scheduling and discharge workflows, made test results and clinical histories instantly available across the region, reduced no-shows by enabling better appointment choices, and empowered local GPs with up-to-date patient information to coordinate care more effectively.

Valle d’Aosta

Clemente Ponzetti

Clinical Manager