Case Study: Sultan Qaboos University Hospital achieves measurable improvements in patient safety and quality of care with InterSystems TrakCare

Sultan Qaboos University Hospital Achieves Measurable Improvements in Patient Safety and Quality of Care with TrakCare

Sultan Qaboos University Hospital (SQUH) in Oman is a 528‑bed tertiary care and teaching hospital with more than 2,400 staff that sought to turn the vision of connected healthcare into reality by improving patient safety, clinical decision‑making, and availability of patient records across its broad range of specialties.

By implementing InterSystems TrakCare — including integrated medication management, computerized physician order entry and clinical decision support — SQUH achieved measurable gains: unreported radiology results fell 66% in two years, doctor access to prior patient history rose to 91% (reducing cases without history from 38% to 9% over five years), and rejected pharmacy prescriptions dropped 83% even as prescription volume doubled. The hospital is now rolling out TrakCare analytics to support timelier, data‑driven management and continued quality improvement.

Sultan Qaboos University Hospital

Ahmed Al-Mandhari

Director General