Case Study: United Family Healthcare achieves faster access to patient data and standardized processes with InterSystems TrakCare

Rapid Deployment Of Trakcare Yields Immediate Benefits For United Family Hospitals And Clinics

United Family Hospitals and Clinics (uFH), China’s largest U.S.-invested healthcare network, needed an Internet-based, single-repository HIS to support rapid expansion while maintaining world-class quality of care. The key challenge was to standardize processes, clinical documentation and billing across multiple hospitals and clinics and to provide faster, consistent access to patient data.

InterSystems TrakCare was rapidly configured and deployed as a shared electronic patient record across uFH’s sites, delivering workflow support, automated ordering, barcode-tracked labs, standardized medication coding, and multi-language/multi-currency billing. The rollout produced faster access to patient data, reduced waiting times, improved patient safety and documentation, lowered administrative effort, and enabled continued network growth and analytics-driven operational improvements.

United Family Healthcare

Roberta Lipson

Chief Executive Officer