Case Study: Ontario Systems achieves rapid cloud-based compliance app delivery with InterSystems

Ontario Systems builds Complaint Tracker in 35 days with InterSystems

Ontario Systems, a receivables management technology provider, faced the challenge of helping its third-party collection agency customers comply with new CFPB regulations requiring formal complaint tracking and resolution. To address this, they utilized the InterSystems data platform to rapidly develop a compliant solution.

Working with InterSystems technology, Ontario Systems built and deployed a cloud-based SaaS application called Complaint Tracker in just 35 days. This multitenant solution allowed for fast subscription-based customer adoption and provided benchmark analytics. The results for Ontario Systems included significant market expansion, attracting new customers from outside their traditional base, with expectations to double their customer base.

Ontario Systems