Case Study: Mediclinic Middle East improves COVID-19 care workflows with InterSystems TrakCare InfoLinks

Mediclinic Middle East uses InterSystems to deliver COVID-19 order sets more than 500 times in under a week

Mediclinic Middle East, a private hospital group, faced the challenge of helping clinicians provide best practice care during the COVID-19 pandemic while treatment guidelines and evidence were still rapidly evolving. To address this, they worked with vendor InterSystems and utilized their TrakCare healthcare information system.

InterSystems provided a COVID-19 screening tool that was integrated into Mediclinic's workflows. This solution prompted nurses to ask relevant questions based on WHO guidelines and provided clinicians with easy access to expert knowledge from partners like Wolters Kluwer and IMO via TrakCare InfoLinks. The measurable impact was significant, with a newly created one-click order-set for baseline investigations being used over 500 times in less than a week, ensuring evidence-based care and reducing treatment variance.