Case Study: Leading Financial Services Company achieves improved customer service and regulatory compliance with InterSystems Caché

Leading financial services company enhances customer service by improving its database system

A leading, long-established UK financial services firm needed to improve how it managed huge volumes of investor and regulatory data. Its reliable but inflexible legacy database created growing administrative burdens and made meeting regulatory and customer-information requirements increasingly difficult, putting pressure on staff and service levels.

The firm migrated from an HP VMS-based legacy system to InterSystems Caché on Linux, gaining modern interfaces (ODBC/JDBC/Web), developer tools, XML and web‑service enhancements, and a seamless go‑live. The change delivered faster web applications, reduced processing times, easier regulatory reporting, improved pension‑valuation delivery to institutional clients, delayed hardware replacement and measurable cost and performance benefits.