Case Study: International Online (IOL) streamlines logistics operations with InterSystems data platform

International Online boosts logistics efficiency with InterSystems, cutting invoicing time by 35%

The customer International Online (IOL) faced the challenge of outdated and disconnected logistics management systems in the freight industry, which caused operational inefficiencies, slow invoicing, and errors. To address this, IOL partnered with vendor InterSystems to develop a new transport management solution.

Using InterSystems data platform technology, IOL built the scalable, cloud-based DayBookPro system. This solution automated shipments, billing, and real-time tracking. The results included a rise in one client's delivery success rate from 80% to over 96%, a 35% reduction in invoicing times for another, and significant decreases in customer status queries, demonstrating the platform's measurable impact powered by InterSystems.