Case Study: Icon Group improves patient experience and provider service levels with InterSystems HealthShare Health Connect

Icon Group cuts integration time from months to weeks with InterSystems

Icon Group, Australia's largest dedicated cancer care provider, faced challenges with developing and supporting point-to-point integrations between its numerous clinical applications and external healthcare providers. This was a significant barrier to their rapid growth. To overcome this, they selected the HealthShare Health Connect integration platform from InterSystems.

By implementing InterSystems HealthShare Health Connect as a centralized integration platform, Icon Group drastically reduced the time to integrate new facilities from months to weeks. The solution improved patient experience by eliminating redundant data requests, increased service levels to client hospitals, and replaced manual processes like faxing with digital data exchange. InterSystems provided the technology and support that enabled this digital transformation.