Case Study: Hyphen Solutions achieves faster, more reliable customer system integration with InterSystems Ensemble

Hyphen Solutions Uses Ensemble for Faster and More Reliable Customer System Integration

Hyphen Solutions, a Texas-based provider of BuildPro and SupplyPro web-based scheduling and supply-chain software for homebuilders and suppliers, struggled to integrate its SaaS products with customers’ back-office systems. The existing JD Edwards XPI integration was slow to install, unreliable (dropping or ignoring messages), and couldn’t scale as Hyphen added customers, creating delays and lost data that hurt service delivery.

Hyphen implemented InterSystems Ensemble as the core of its AIM (advanced integration manager) solution, giving a persistent database, guaranteed message delivery, built-in monitoring, logging, and easy configuration-based customization. The result: onboarding times fell from weeks to days, troubleshooting became fast with tracing and dashboards, SupplyPro gained seamless B2B web-service connections, and overall development and operational productivity improved significantly.

Hyphen Solutions

Randy Stewart

Integration Architect