Case Study: CFAO achieves real-time supply chain visibility and optimization with InterSystems

CFAO creates a 360-degree customer view with InterSystems across 36 African countries

CFAO, a French third-party logistics provider operating in 36 African countries, faced data management challenges spanning real-time supply chain visibility, customer experience, e-commerce, and support for brick-and-mortar shopping malls. To address this, they worked with vendor InterSystems.

InterSystems implemented a solution that provided CFAO with a unified commerce platform and a 360-degree view of customers. The results included creating new revenue channels from data intelligence, achieving interoperability among existing applications, and establishing IT as a contributor to company success.

CFAO