Case Study: 3M achieves automated coding, ICD-10 readiness, and higher productivity with InterSystems Ensemble

3M 360 Encompass System Breakthrough application addresses complex reimbursement challenges in healthcare

3M Health Information Systems faced mounting complexity in clinical documentation and reimbursement as healthcare encounters required ever-more detailed coding — especially with the impending ICD-10 mandate. Multiple disconnected coding, documentation-improvement, and performance-monitoring processes created inefficiencies, higher costs, and slowed product development.

To address this, 3M built the 3M 360 Encompass System on InterSystems Ensemble, consolidating coding, clinical documentation improvement, and performance monitoring on a single high-performance integration platform with advanced natural language processing. The result was greater process automation, simplified ICD-10 adoption, reduced inefficiencies and costs, and measurable productivity gains for both inpatient and outpatient coding, allowing the team to spend less time troubleshooting and more on innovation.

3M

Michael Bee

Business Director, 3M 360 Encompass, 3M