Case Study: Weird Fish boosts scalable delivery and returns with Intersoft

Meeting the growing delivery demands of Weird Fish and its customers

Weird Fish, an online clothes retailer, needed a fast and reliable delivery management solution to keep up with the growth of its ecommerce business. Its existing web-based platform for distribution, labelling and tracking was no longer going to scale with demand, so it looked for a system that could handle high volumes while supporting a seamless customer experience. Intersoft provided the delivery management software behind the new setup.

Working through 3PL partner Torque Logistics, Weird Fish implemented Intersoft’s Intelligent Shipper software for high-volume carrier label production and streamlined returns handling. The solution gave Weird Fish a robust, scalable shipping platform with pre-printed, trackable returns labels for customers, improving the returns process and overall shopping experience. While no hard metrics were given, Intersoft helped Weird Fish gain confidence that its delivery operations could grow with the business and meet ever-changing demand.

Weird Fish

Jon Goodwin

IT and Finance Director