Case Study: Royal Mail achieves faster, scalable shipment migration with Intersoft Intelligent Shipper

Intelligent Shipper Keeping Royal Mail one step ahead of market needs

Royal Mail, working with Intersoft, needed to replace its outdated DMO legacy system as ecommerce growth accelerated and customer needs evolved. The company wanted a modern, scalable, and flexible labelling and delivery management solution that could match existing functionality while supporting future enhancements, so it adopted Intersoft’s Intelligent Shipper platform.

Intersoft implemented Intelligent Shipper and migrated Royal Mail’s customers from the legacy system to the new platform in just 3 months, ahead of target, with minimal disruption. The result was more than 75 million Royal Mail shipments processed through Intersoft in the last 12 months, giving Royal Mail a faster, scalable solution that continues to grow with its business.

Royal Mail

Darren Hatton

Head of Shipping Solutions, OBA and PCI Compliance